Terms and conditions

For questions on your order, include the ORDER ID in email to roy-cone@earthlink.net

All returns require an RMA number. Email roy-cone@earthlink.net for RMA number.

Any Return Shipping Costs for refunds, replacement, or warranty are not-refundable.

Our product warranty does not cover uke strings, instrument finish, or ukulele set-ups

All refunds subject to 15% goods restocking charge. Shipping costs non-refundable.

Books, music, DVD's are copy protected. We replace if defective, but no refunds.

If internet errors occur, we may cancel your order of incorrectly priced merchandise.

On orders over 30 days old, returns are untimely, and not permitted.

Thank you for your order!